A Proven Model of Support
The Human Impact of Navigation
"When I went for hip replacement surgery 2 years ago, I had TWO navigators helping me. One at the hospital for the actual surgery and one at the doctor’s office for the follow-up. They both helped with scheduling, answering questions, care directions, and communication between the providers. They helped me feel relaxed, organized, prepared, taken care of, and hopeful that all would go well."
This personal testament highlights the profound impact a navigator can have on a patient's experience, transforming a potentially stressful journey into a well-managed and positive one.
An Invaluable Asset for Patients and Providers Alike
References:
Patient navigators are a recognized and integral part of the system in many sectors:
- Accessible Healthcare for All: Since the inception of the Affordable Care Act, ACA Navigators have been instrumental in helping millions of Americans find and enroll in health coverage.
- Comprehensive Cancer Care: The Delaware Breast Cancer Coalition provides navigators who support patients through every step of their journey, from scheduling and treatment to quality of life issues.
- Combatting the Opioid Crisis: In California, the groundbreaking Bridge Program utilizes navigators to connect individuals with substance use disorder to immediate and ongoing care.
- Preventing Addiction: The Christopher Wold Crusade's "Life Care Specialists" act as navigators for post-operative patients, providing crucial education and support to manage pain effectively.
- Federal Recognition: The Centers for Medicare & Medicaid Services (CMS) has even established payment for principal illness navigation services, recognizing their critical role in patient care.
The Human Impact of Navigation
The benefits of a patient navigator are not just theoretical; they are deeply felt by those they support. Anodunos Co-Founder, Christine Sotmary, experienced this firsthand:
"When I went for hip replacement surgery 2 years ago, I had TWO navigators helping me. One at the hospital for the actual surgery and one at the doctor’s office for the follow-up. They both helped with scheduling, answering questions, care directions, and communication between the providers. They helped me feel relaxed, organized, prepared, taken care of, and hopeful that all would go well."
This personal testament highlights the profound impact a navigator can have on a patient's experience, transforming a potentially stressful journey into a well-managed and positive one.
An Invaluable Asset for Patients and Providers Alike
Whether you are someone living with chronic pain or a provider dedicated to their care, patient navigators are an invaluable addition to the care team. They bridge gaps in communication, provide essential education, and empower patients. For providers, navigators can improve patient adherence, satisfaction, and ultimately, outcomes.
It's time to apply these proven lessons to the chronic pain space.
Ready to learn more about how patient navigators can revolutionize chronic pain care? Explore our Anodunos course.
References:
1. Centers for Medicare & Medicaid Services (CMS) - Principal Illness Navigation Services: https://www.medicare.gov/coverage/principal-illness-navigation-services
2. HealthInsurance.org - What are Navigators?: https://www.healthinsurance.org/glossary/navigator/
3. CA Bridge - CalBridge Navigator Program: https://bridgetotreatment.org/addiction-treatment/ca-bridge/calbridge-navigator-program/
4. Delaware Breast Cancer Coalition - Women's Health Screening Program: https://debreastcancer.org/programs/womens-health-screening-program/
5. CWC Alliance - Life Care Specialists: https://cwc.ngo/
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